At TROOZOOS, we value our customers' satisfaction and offer a flexible return policy to ensure that our customers are happy with their purchases. This policy applies to all products sold on our website www.troozoos.com.
Our return timeframe is 14 days from the date of receipt of the product. If a customer wishes to return a product within this timeframe, they must contact us at firstname.lastname@example.org to initiate the return process.
To be eligible for a return, the product must be in its original condition, unused, and with all original tags and packaging. In addition, customized or made-to-order products are not eligible for return.
The customer must contact us at email@example.com to initiate the return process. Once we have received the returned product and verified that it meets the return conditions, we will proceed to refund the total amount of the product, minus shipping costs if applicable.
Although we offer a flexible return policy, there are some exceptions that should be noted. Damaged or defective products must be reported within [insert number of days] days of receipt to be eligible for a replacement or refund.
Inquiries about this Return Policy
If you have any questions or concerns about this return policy, please do not hesitate to contact us at firstname.lastname@example.org. We will be happy to assist you.